image

Faq

1.
What is Yababook?

We are the first digital platform putting at your disposal last minute tables in the most desired and exclusive restaurants by a private auction. The best deal wins once the private sale ends and the amount of the deal will be deducted from the total amount of the bill in the restaurant.

2.
How can I access to a private sale?

In oder to access our private sales, you just need to give us your email and we will send you a notification when there's availability in the restaurants of your interest. You will find us in the restaurant site or directly in yababook.com.

3.
What do I have to do to make a deal in an private sale?

If you want to make a deal, you need to be registered first. Once you are resgistered, you will be able to make a deal in all our private sales and have access to all last minute tables in the most desired restaurants.

4.
I am already registered, so now what?

And this is where it really gets good! Choose a restaurant and make your best deal. We will send you a notification whenever somebody has better deal, when the private sale is about to end and besides we will inform you about the average price of the restaurant. You will be able to make a better deal till last second, and remember that you will enjoy in the restaurant all the fraction of the bill that you have advanced.

5.
I have won the table, what's next?

If you are the winner of the table, you will receive a confirmation message from Yababook and a second one from the restaurant informing about all the booking details.

6.
How does the private sale works?

Every time that a restaurant inform us about a last minute table, we send a notification about a private sale to all our customers interested in this table. The best deal will win the auction and the amount will be deducted from the total of the bill in the restaurant. Those who hadn't won the table won't have to pay any charge and they will be able to access the rest of the auctions of all our restaurants.

7.
Can I cancel my deal?

You will be allowed to cancel a deal up to 4 hours before the end of the private sale, if: you have made a mistake and you have introduced 50€ instead of 5€, for instance. Or if the booking details have changed significantly (table for 4 instead table for 3, i. e.).

8.
Payment error

In case of any problem when confirming your deal due to a payment error, you should check the details of your PayPal account or your credit card from your profile.

9.
How long does a private sale last?

We will publish private sales everyday. Each private sale will last between 24h and 2h and you will be allowed to make a deal until last second.

10.
Is there a minimum price in a private sale?

Only those restaurants which apply a penalty policy in case of last minute or no-show cancellation will request a minimum price. The amount will correspond to the penalty amount of the restaurant.